Privacy Policy

Last Updated: 2026.02.20

This Privacy Policy explains how GK View the Horizon (“we,” “us,” “our”) handles personal information in connection with the operation of Umi-no-Tonari (the “Hotel”) and our website, in accordance with the Act on the Protection of Personal Information (APPI) of Japan.

1. Personal Information We Collect

We may collect the following categories of personal information:

  • Name
  • Email address
  • Telephone number
  • Address and country of residence
  • Reservation details (dates, room type, number of guests, special requests)
  • Stay history
  • IP address, browser and device information
  • Payment transaction identifiers

Credit card information is securely processed by Stripe. We do not store full credit card numbers on our servers.

2. Purpose of Use

We use personal information for the following purposes:

  • Processing reservations and providing accommodation services
  • Identity verification and legal compliance
  • Customer support and responding to inquiries
  • Payment processing and fraud prevention
  • Improving our services and website functionality
  • Sending operational communications related to reservations
  • Sending marketing communications where permitted by law

3. Cookies and Analytics

We may use cookies and similar technologies to operate our website, analyze traffic, and improve user experience. You may disable cookies through your browser settings; however, some features of the website may not function properly without them.

4. Provision to Third Parties

We do not provide personal information to third parties without consent, except in the following cases:

  • Payment processing via Stripe
  • Website hosting and technical service providers
  • Legal obligations under Japanese law
  • Protection of life, body, or property where consent is difficult to obtain

5. International Data Transfers

Some service providers (including payment processors and cloud hosting providers) may process personal information outside Japan. In such cases, we ensure appropriate safeguards in accordance with APPI requirements.

6. Security Measures

We implement appropriate technical and organizational security measures to prevent unauthorized access, leakage, loss, or damage of personal information.

7. Retention of Personal Information

We retain personal information only for as long as necessary to fulfill the purposes described above and to comply with legal, accounting, or regulatory requirements.

8. Requests for Disclosure, Correction, or Deletion

Under APPI, you may request disclosure, correction, addition, deletion, suspension of use, or suspension of provision to third parties of your personal information.

Requests should be directed to:

contact@uminotonari.com
Taiza 1884-10
Kyōtango-shi Tango-chō
Kyoto-fu 627-0201

We may verify your identity before responding to such requests.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

10. Business Operator

GK View the Horizon
Taiza 1884-10
Kyōtango-shi Tango-chō
Kyoto-fu 627-0201
Email: contact@uminotonari.com